Terms of Service
Updated on: 18/12/2024
Welcome to Luna Design. These Terms of Service govern your use of our website and services available at https://lunadesign.co.uk. By using the Site and our services, you agree to these Terms. Please read them carefully before proceeding.
1. Overview
1.1 Luna Design is committed to offering bespoke, high-quality interior design services that blend timeless elegance with modern functionality. By combining cutting-edge techniques with classic craftsmanship, we create custom designs that elevate spaces to reflect your personality and style. Whether it's handcrafted furniture, tailor-made cabinetry, or creative design solutions, Luna Design delivers with precision and care, ensuring every project is a true reflection of your vision.
2. Use of the Website
2.1 You must be at least 18 years old to use our services or make purchases on the Site.
2.2 You agree to use the Site solely for lawful purposes and not to:
- Impersonate any person or entity.
- Engage in activities that could disrupt the Site or compromise its security.
2.3 We reserve the right to suspend or terminate access if these Terms are violated.
3. Services and Deliverables
3.1 Luna Design provides design services based on the scope agreed upon during the project briefing. Specific timelines, deliverables, and costs will be outlined in a contract or proposal.
3.2 Any modifications to the project scope after the agreement may incur additional costs.
3.3 Final deliverables will be provided upon receipt of full payment.
4. Payment Terms
4.1 All project costs will be detailed in an invoice or proposal.
4.2 Payments must be made according to the schedule in the agreement. Late payments may result in delays or suspension of work.
4.3 For ongoing services, payment subscriptions or retainers may apply as agreed upon.
5. Intellectual Property
5.1 All intellectual property created during the project will remain the property of Luna Design until full payment is received.
5.2 Upon payment, the intellectual property rights will transfer to the client unless otherwise specified.
5.3 Luna Design reserves the right to showcase the work in our portfolio or marketing materials unless agreed otherwise in writing.
6. Refund Policy
6.1 Due to the customized nature of our services, refunds will not be issued once work has commenced.
6.2 If a client chooses to terminate the project prematurely, payment for work already completed will be retained by Luna Design.
7. Limitation of Liability
7.1 Luna Design is not liable for:
- Indirect or consequential damages arising from the use of our services.
- Losses caused by third-party providers or unforeseen circumstances.
7.2 Our total liability under these Terms is limited to the amount paid for the specific project or service in question.
8. Confidentiality
8.1 Both parties agree to keep confidential information private unless required by law or mutual consent.
8.2 Any sharing of project information with third parties must be approved in writing.
9. Third-Party Links and Resources
9.1 The Site may contain links to third-party websites. Luna Design does not endorse or accept responsibility for the content or accuracy of these third-party resources.
10. Governing Law
10.1 These Terms are governed by the laws of [Insert Applicable Country/Region]. Any disputes will be resolved through the courts of [Insert Jurisdiction].
11. Changes to Terms
11.1 Luna Design reserves the right to modify these Terms at any time. Changes will be posted on the Site with an updated effective date.
11.2 Your continued use of the Site or our services constitutes acceptance of any modifications.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: hello@lunadesign.co.uk
Phone: 01242 578798
Address: The Courtyard, Montpellier Street, Cheltenham GL50 1SR
